Sorong Regency Government

From the official portal to citizen services, under one team

Five digital services built and dozens of agency websites looked after by one partner.

Regional government · Since 2024, ongoing · Managed IT & Applications

Delivered by: Naraya's core team (2024), then PT Naraya Prisma Digital (from 2025). Our role: Building public service applications and running the applications and their infrastructure

The challenge

A regency's digital services are spread across many government agencies. Each site was built at a different time, by a different party, to a different standard. The Communication and Informatics Office needed one technical partner able to build new services and keep the existing ones running.

What we did

Working with the Sorong Regency Communication and Informatics Office, we built services that residents and civil servants now use every day:

  • The regency's official portal and the Communication Office website
  • Satu Data, a single gateway to regional data
  • Lapor, the public complaints channel
  • An asset management system for transparency over regional assets
  • Tamariska, for residents to apply for education aid and grants
  • Running the applications and the infrastructure behind them, including dozens of agency websites: monitoring, regular security maintenance and service recovery

The result

The regency has one party accountable for its digital services, from building them to running them day to day. The partnership that began in 2024 continues today, under PT Naraya Prisma Digital since 2025.