Sangiran Early Man Museum

Visitors' voices, captured at every stage of the visit

Survey stands at several points in the museum, feeding the management dashboard directly for evaluation.

Museums and culture · Since 2024, still in use · Integration & Infrastructure

Delivered by: Naraya's core team, before or outside a company contract. Our role: Supplying the stands and tablets, the survey application and the management dashboard

The challenge

The museum needed to know how visitors felt, not just how many came. Paper questionnaires were rarely filled in, and the results were read long after the visit was over.

What we did

We delivered the whole solution: survey stands with tablets inside, a satisfaction rating application and a web dashboard for management. The stands sit at the entrance, in the galleries and at the exit. Visitors rate each part of their visit and can add suggestions in their own words.

The result

Every rating goes straight to the management dashboard. The museum sees which parts visitors liked and which need work, and uses that to evaluate its service. The system is still in use today.